Last Updated: [Insert Date]
Welcome to Ramesh Cab Service Goa
Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website, mobile services, or book a cab through us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide a smooth, efficient, and personalized travel experience. The types of information we may collect include:
a. Personal Information
-
Full name
-
Phone number
-
Email address
-
Pickup and drop-off locations
-
Date and time of travel
-
Payment details (limited to transaction data, not full card information)
b. Automatically Collected Information
When you visit our website or use our services, we may collect:
-
Device and browser information
-
IP address and location (for cab assignment and safety)
-
Cookies and similar tracking data
c. Driver & Partner Information
If you are a driver or partner associated with us, we may collect additional details such as driver’s license number, vehicle registration, and ID proof, strictly for verification and compliance purposes.
2. How We Use Your Information
We use your information to:
-
Confirm and manage your cab bookings
-
Communicate updates regarding your ride
-
Process payments and generate invoices
-
Improve customer service and user experience
-
Ensure passenger safety and driver accountability
-
Send promotional offers or updates (only with your consent)
-
Comply with legal and regulatory obligations
3. How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
These include:
-
Secure servers and encrypted connections
-
Restricted employee access to personal data
-
Regular system updates and security checks
However, while we take all reasonable precautions, please note that no method of data transmission over the Internet or electronic storage is 100% secure.
4. Sharing of Information
We do not sell, rent, or trade your personal data to any third parties.
We may share information only in the following cases:
-
With drivers or service partners for completing your booking
-
With trusted third-party vendors who assist in payment processing or technical support (under confidentiality agreements)
-
When required by law, court order, or government request
5. Cookies & Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us:
-
Remember your preferences and booking details
-
Analyze website traffic and usage patterns
You can choose to disable cookies through your browser settings, though this may affect certain site features.
6. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy — typically for booking records, legal compliance, and customer service.
Once no longer needed, your data will be securely deleted or anonymized.
7. Your Rights
You have the right to:
-
Access, review, or correct your personal information
-
Request deletion of your data (where legally permissible)
-
Opt out of promotional messages or marketing emails
To exercise any of these rights, please contact us at [rameshcabservice2025@gmail.com].
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites. Please review their privacy policies before providing personal information.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child’s information has been provided, we will delete it promptly.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with the revised date. Continued use of our services after such updates means you accept the new policy.
11. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:
- Ramesh Cab Service Goa
📍 Address: [S/O Gurappa, Flat No. S-2 Floor, Avenue Near Post Office, 1st Word, VTC: Colva, P.O: Colva, District: South Goa, State: Goa, PIN Code: 403708]
📞 Phone: [ 7774005566 ]
✉️ Email: [ rameshcabservice2025@gmail.com ]
